Functional expertise
Information technology
In recent years, companies have invested heavily in Information Technology (IT) while trying to maintain competitive parity and support robust growth. In the current economic environment, it is difficult to gauge accurately the value derived from IT and to identify the pragmatic options that will allow a business to segment risk and drive growth, while simultaneously streamlining costs and improving performance.
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Operations
Booz & Company provides a level of operations expertise unique among general management consulting firms. Our definition of operations includes product and process development, manufacturing, sourcing, distribution, sales force, customer care and "back office" operations. Combining deep functional skills and product, process, and service-industry experience, Booz & Company helps clients build competitive and differentiating operations capabilities that deliver value while allowing companies to operate profitably and invest in the future.
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Organisation & strategy
When an organisation doesn’t meet its stakeholders’ needs and expectations, the cause is rarely a misguided strategy or vision.
Instead, underperformance is more often the result of a misalignment of the organisation’s strategy and its many complex, interacting parts. To address such situations, Booz & Company designs New Operating Models, based on market economics and customised to deliver against shareholder expectations, customer needs, and the relationships among the constituencies in the organisation’s extended enterprise.
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