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Daniel T. O'Keefe |
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Atlanta |
Dan is a Partner based in the Atlanta office. He has more than 23 years of strategy and technology consulting experience for Fortune 500 enterprises, including clients in financial services, consumer package goods and health insurance.
Examples of his recent experience include leading the identification of the process and technology improvements for a regional bank’s consumer call center to reduce the total cost to serve. For another regional bank, Dan led the definition of a segmented customer service and sales strategy required to transform the operation into a high-performing profit center. Dan has also led Booz & Company’s multi-year relationship with a national not-for-profit health organization to develop and implement a comprehensive constituent care strategy required to transform the enterprise into a constituent-centric organization.
Before joining Booz & Company, Dan was a partner with Adjoined Consulting, leading its CRM practice. Previously, he was a Senior Vice President with Seurat Company, an innovative customer information and marketing solutions firm. He started his career with Andersen Consulting (now Accenture) where he advanced to Associate Partner and then spent three years with Ernst & Young as a partner.
Dan holds a Bachelor of Arts degree in mathematics and computer science from Boston College.