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Andrew |
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| Chicago |
A Booz & Company Partner based in Chicago, Dr. Andrew Tipping leads the U.S. transportation practice and specializes in organization and change leadership. His is also managing Partner of the Chicago office. His client base includes airports, airlines, postal, and logistics companies.
Dr. Tipping is a recognized expert in:
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Operating model optimization
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Organizational design and implementation
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Customer centricity
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Change and organizational management
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Complexity management
He has lead high-profile projects that:
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Improved maintenance, operation and sourcing activities at a major North American airport
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Completed major PMI at a North American logistics company
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Redesigned the operating model for a top global courier organization (air and ground operations)
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Optimized network structure for a multinational logistics company
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Redesigned the organization for an international hub airport
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Implemented a large-scale modernization program for the Internal Revenue Service
Author of numerous articles, studies, and essays on transformational program and change management, Dr. Tipping’s publications include “Airport Resilience”, “Sense & Sustainability”, “Surviving in an Environment of Change", "The Customer Centric Organization”, and "Ten Guiding Principles of Change Management". He has also co-authored articles for strategy+business magazine, including “Growth Champions", "Making the Perfect Marketer", and "Six Types of Marketing Organizations: Where Do You Fit In?".
His prior professional experience includes serving as senior consultant at ERA Technology in England, where he managed product development teams. Before that, he managed telecommunications and computing projects funded by the UK’s Department of Trade and Industry.
Dr. Tipping holds a PhD and B.Sc. from Reading University, and an MBA from the London School of Business.