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Emirates B. 24-7 – November 18th, 2008
Distribution Market: UAE
Change or die. Often in the past, senior managers have given the people side of business change short shrift. They have dismissed change management – the process of engaging people at all levels in the design and implementation of an organization’s transition to a desired future – as soft and quirky and have inevitably blamed the activity itself for implementation failures.
But today an increasing number of top teams in the C-suite understand the importance of change management and give it board-level attention. They recognize that no transformation gains traction without the buy-in and commitment of employees at all levels, particularly line managers. According to a recent Booz & Company survey of more than 350 senior executives who have led major transformation initiatives at large organizations around the world, four out of five transformation programmes (82 per cent) now have dedicated “people” work streams designed to engender changes to employees’ skills, behaviours and attitudes.