We all know that the organization chart never truly reflects the way work really gets done. Behind every formal side of a business there are hidden power structures, knowledge hubs and communication networks. We call this constellation of collaborations and relationships the informal organization.

Explore. You will find ideas from our thought leaders on the subject, stories of some great companies that have developed innovative ways to mobilize their informal organization and reasons why we believe the informal organization is a critical lever of achieving breakthrough organizational performance.

We hope it will inspire you to think of new ways to amplify the voice of your employees, leverage the informal networks in your organization to drive performance and better harness the “human side” of work.