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Dr. Roman |
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| Dusseldorf/Stockholm |
Booz & Company Partner Roman Friedrich specializes in strategic transformation in fixed-line, convergent, and mobile communications; sales and marketing; new company build-up support; program management; technology-based transformation; and wargaming. Based in Dusseldorf and Stockholm, Dr. Friedrich’s geographic focus extends throughout northwest and continental Europe, where he is a recognized thought leader in telecommunications strategy, commercial strategies, and operations and performance improvement for communications and technology clients. He is leading the Communications, Media & Technology Practice of Booz & Company in Europe.
Prior to joining the firm, he worked as a scientist in the field of theoretical elementary particle physics at the Gesellschaft fuer Schwerionenforschung and the University of Tübingen. Dr. Friedrich earned a PhD in physics from University of Tübingen and a diploma from Technical University of Darmstadt.
His are of expertise covers various areas:
- Expertise in cost restructuring (outsourcing, BPR, operating model changes,…) for mobile, fixed and integrated operators
- Extensive experience in all customer facing functions (distribution, customer care, product development) for all type of telecommunications companies (fixed line, mobile, Internet)
- Experience in building marketing line functions for start-ups in the telecom sector
- Designing product development process
- Designing all customer care processes (order management, billing&collection, retention, …)
- Designing sales processes for consumers and business customers
- Expertise in new (mobile) data services and corresponding new business models
- Mobile TV
- M-Payment
- IPTV
- Messaging
- DRM
- VoIP
- Expert with IP convergence and impact on pricing, devices, service interoperability
- Led various due diligence projects across Europe over the last years mainly in the space of mobile application, tower and mobile service providers