Dr. Johannes Bussmann
		Munich

Dr. Johannes Bussmann, a Booz & Company partner, leads the firm’s financial services and IT efforts in Germany, Austria, and Switzerland.

Johannes Bussmann primarily supports leading European Banks, Service Provider, and Insurance Clients with his functional expertise in:

• Retail and Commercial Banking
• Transaction Banking and Service Operations
• IT strategy, IT cost optimization, and IT operating model

Examples of his focus in the financial services industry include:

• Mergers and acquisitions: pre-merger concepts, due diligence, and post-merger implementation
• Business strategy: customer centricity, channel strategy, customer management/ CRM
• Digitization – next generation sales and delivery models
• Optimizing banking operations – credit, cards, payments, securities: lean management, design efficient operating model, outsourcing, offshoring
• Renewal of IT application portfolio: core banking, credit systems, risk systems
• Optimization of IT infrastructure: architecture, organization, governance, delivery model, outsourcing

Johannes Bussmann has also led or contributed to large IT projects and programs, including:

• IT strategy and business impact analysis
• IT architecture for banks and insurance firms
• Optimization of IT infrastructure: standardization, automation, organization design, governance, delivery model, outsourcing
• Systems migration: core banking, payment, risk, cards
• IT service provider: merger concepts, site optimization, organization, customer management, cost allocation
• System selection for credit, payments, securities, cards, private banking

Before joining Booz & Company, he was a partner in a global strategy consulting firm. He earned his PhD in economics and he has a diploma in computer science and business administration, both from Technical University Karlsruhe.

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