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Booz & Company

Service Areas

Organization, Change & Leadership at Booz & Company covers the following service areas:

Organization Design & Organizational DNA

We take a holistic approach to organization, from the structural elements of organization design (corporate operating models, business units, functions) to the informal elements that influence its success. Our Organizational DNA capability examines the underlying factors that together define an organization’s “personality” and help explain its performance, distilled from years of experience studying how companies organize and execute.

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Organization Efficiency

We assist clients in responding to competitive pressures by restructuring their organizations and achieve step-change improvements in cost performance. We help them cut costs to grow stronger, ensuring resources are placed in capability areas that will differentiate their marketplace performance. This often involves creating a lean headquarters model, setting up and optimizing shared services, leveraging outsourcing and off shoring, and redesigning business processes end-to-end. Our capabilities span the full lifecycle of a cost transformation ― from the strategy/diagnostic phase to detailed design and through implementation.

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People Capabilities/Global Talent Innovation

In the global knowledge economy, competitive advantage is determined and driven more than ever by human capital. Our dedicated team of functional experts and thought leaders in HR and talent management helps clients build differentiated employee capabilities across the business. We also focus on improving the capability, effectiveness, and business alignment of the HR function.

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Change Management

Change Management is a systematic approach for enabling an organization to transition from a current state to a desired future state. Inadequate change management increases risk of failure for any new strategy implementation or organizational transformation. Our approach is to balance formal and informal interventions to ensure that leaders drive and role model the change, people throughout the organization adopt new ways of working, and the business benefits of the change are sustained.

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Corporate Governance

We believe companies must look beyond mere compliance and embed corporate governance in the business processes and culture of the organization. We address corporate governance at the shareholder, board, and management levels through five service areas: Defining corporate governance framework; refocusing corporate governance on value creation; measuring performance and creating accountability; creating a complete system; and creating cohesiveness among management and board members.

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