Information Technology
In the aftermath of the recent global economic slowdown, companies have been searching for ways to cut costs while at the same time grow capabilities that are core to their future growth. Traditionally, IT has been viewed as a cost center for most companies, one of the first areas where cost cutting would occur, due partially to the enormous complexity that was created within the IT organization over the years. Moving forward, as organizations have been forced to cut costs and look strategically at where the company is going, IT has the opportunity to take a strategic role as an enabler of future business success.
Booz and Company has extensive experience on a global scale helping large organizations in both the private and public sector make IT a strategic enabler of business success through our four interrelated service areas:
| World Class IT: The art and science of building well-run IT organizations positioned to make businesses succeed. This service area covers topics such as IT strategy, business and IT alignment, organization, architecture, and infrastructure, as well as sourcing and outsourcing. The dual goals of efficiency and effectiveness are key pillars of our World Class IT offering. |  |
| Process Transformation: The discipline of enabling business change and creating capabilities that involve significant technology elements. Topics covered include ERP and CRM programs, ensuring fast and predictable results in large-scale renewal efforts, and driving portfolio choices that are appropriate to serve business needs. Booz has codified the key building blocks for program success in our Program Value Realization service offering. |  |
| Structural Change: Transactions such as mergers, acquisitions, divestitures, and spin-offs typically require an extraordinary effort on the IT side. Booz & Company has assisted companies in turning IT into a real enabler of the structural change business case by applying comprehensive methodologies and tools based on a set of lessons learned in hundreds of real life assignments. |  |
| Technology Innovation: The appropriate use and adoption of massive innovations driven by the technology community worldwide. Booz offerings include key trend evaluation, economics, lifecycle maturity assessment, and risks of technological innovation. Key current study areas at the moment include cloud computing, digital, and convergence. |  |
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The Cloud is Ready For You: Are You Ready for the Cloud? |
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Case Study 1: A large national health insurer was faced with a need to increase efficiency and standardize processes in its call centers.
Case Study 2: A global branded apparel manufacturer’s ERP program was failing to meet critical business needs.
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