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Booz & Company
Product & Service Innovation
Product & Service Innovation

Every company, in every industry, needs an innovation strategy — whether it be high-tech product innovation, packaging innovation in consumer goods, or process innovation at financial services companies. Now more than ever, innovation is key to growth, to acquiring and sustaining competitive advantage, and to building shareholder value for the long term. At the same time, the innovation process is fast becoming more open, and more global: Setting up shop in local markets around the world and getting customers more involved in innovation efforts are now a vital part of any successful innovation effort.

Developing a powerful innovation capability is no easy task. Booz & Company’s innovation practice has demonstrated again and again, in its annual Global Innovation 1000 research, that there is no correlation between the amount of money a company spends on research and development and its overall financial results. Instead, success depends on a variety of factors, including a company’s openness to new ideas, its ability to manage innovation projects from conception to market introduction, to kill projects early on, if necessary, and to tie new-product development tightly to specific sales, marketing and financial goals.

Since the 1950s, when it introduced the concept of product life-cycle management in the seminal article “How to Organize for New Products” in the Harvard Business Review and created the PERT (Project Evaluation and Review Technique) methodology to streamline the U.S. Navy’s development of the Polaris missile, Booz & Company has been a trusted innovation advisor. The firm’s innovation experts can help clients improve their innovation functions, including new-product development, research and development, and engineering. We advise companies on setting strategy, making needed process and organizational changes, building new innovation capabilities, and assessing the scientific and technological robustness of their offerings. Our proven expertise in these areas, combined with our rich industry insight, allows us to identify innovation strategies and processes that are both technically and economically sound.

 

The Global Innovation 1000 Study: Making Ideas Work
Booz & Company’s 2012 Global Innovation 1000 study examines how companies start the innovation process. In addition to our annual analysis of R&D spending trends, we focus on the “fuzzy front end” of the innovation process.read more >
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Our Thought Leadership

Digital Engineering Reloaded: Building Differentiated Advantage in Product Development
Digital engineering technology is unleashing the potential for major advances in industrial product development, from the concept phase through design and testing.read more >
  read more
Silicon Valley’s Innovation Secret
Find out how you can build an innovation culture that puts the secrets of Silicon Valley to work for your company. watch video >
  watch video
The Culture of Innovation: What Makes San Francisco Bay Area Companies Different?
The Bay Area is famous for its long history of leadership in innovation-based industries. Booz & Company worked with the Bay Area Council Economic Institute to identify the strategic, cultural, and organizational attributes that have led to the sustained success of this region. download (1.7mb, PDF) >
  download
The Innovation Strategy Profiler
Use this brief strategy assessment tool to profile your strategy and understand the capabilities you need to succeed.read more >
  read more
Innovation: China's Next Advantage?
China emerges as an innovation engine and Chinese companies are becoming serious competitors, according to a new report by the Benelux Chamber of Commerce, China Europe International Business School (CEIBS), Wenzhou Chamber of Commerce and Booz & Company. download (2.3mb, PDF) >
  download
Order out of Chaos: A Third-Generation Approach to Developing Winning Products
At most companies, new product design is still a rigid, linear staged process. Companies need a more agile product development system that is capable of addressing frequent iterations of multiple design options up front.download (680kb, PDF) >
  download
Putting It Together: How to Succeed in Distributed Product Development
Published in the MIT Sloan Management Review, this article, written in conjunction with scholars from the University of Texas and Tulane University, discusses the potential pitfalls in distributed product development — and how to avoid them.download (412kb, PDF) >
  download
Which Innovation Efforts Will Pay?
Many companies struggle to boost the returns they achieve on their R&D projects. Booz & Company partner Alexander Kandybin discusses the benefits and the limits of the Return on Innovation Investment (ROI2) methodology in this article from the MIT Sloan Management Review.download (482kb, PDF) >
  download

read more product & service innovation thought leadership >

 

Service Areas

Booz & Company has extensive experience with large, international corporations, governments, and organizations, having acted as an independent advisor on issues from developing an overarching innovation strategy to retooling specific R&D processes.read more >

 

Client Examples

Case Study 1: Booz & Company was retained by a major manufacturer of PCs, workstations and servers to improve its product development.
 
Case Study 2: A major telephone equipment manufacturer was planning to set up a newly independent global engineering division.
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Meet our experts

John Loehr
Global Lead
Barry Jaruzelski
Dr. Karim Sabbagh
Chris Manning
more global innovation experts >
 

Consulting Summit 2013
  Our expert at the event:
  John Loehr
Tel.: +1-312-578-4552
send email >