How we help our clients

Booz & Company is a leading management advisor to big telecommunications market players, including

• fixed, cable, and convergent service providers
• mobile operators
• applications providers
• network equipment suppliers
• telematics players
• satellite players

We focus on creating maximum value for our clients through a deep understanding of telecom market dynamics applying a range of industry capabilities and management disciplines.

Industry capabilities

Digitization: Digitization of service delivery / “transport” and production, including service development in other sectors (e-health, e-education, e-commerce, etc.)

Convergence: Fixed-Mobile, Telco-Media, IT-Telco, IT-Media, and Telco-Finance convergence are creating new opportunities to provide higher value offerings.

Customer Centricity: Shift from technology-focused product development to customer focused service innovation; outsourcing of routine internal operations, and strengthening direct end-user relationships.

New Business Models: Shift away from closed networks to infrastructure independent open networks (Internet), disrupting the traditional business models of established players, and fundamentally changing the content-distribution-monetization relationship with consumers. Increased focus on user-generated content (Web 2.0).

Globalization: Increased liberalization and competition creating opportunities for product and service providers to expand geographically via partnerships and/or pursuing mergers and acquisitions. Increased demand for local content by global players.

Management disciplines

Business Models

• Digital business model design and growth strategy
• Business portfolio and related convergence (e.g. Web, TV, Mobile advertising)
• New advertising models (innovation, capabilities, ad sales)
• Market entry strategy, strategic partnership, global business portfolio management

Market Facing

• New product and service design, sales and marketing strategies
• All-IP services portfolio
• Customer segmentation and lifetime value models
• Web 3.0 service offerings and pricing models

Technology Environment

• IP-based infrastructure and application deployment, smart cities, national ICT plans
• Convergence services platform strategy
• Customer data analytics capabilities
• Technology sourcing and synergies capabilities and strategies

Finance

• Operational and capital costs optimization
• Value-based management, complexity cost management
• Structure cost reduction
• M&A due diligence, execution, and implementation

Operations

• Operating and governance models in the digital world
• Customer centricity guidelines
• Digital content production, distribution, and delivery
• Group operation and governance models
• Operational synergies extraction

Policy & Regulatory

• Policy formulation
• Regulatory development
• Licensing process and awarding