How We Help Our Clients

Booz & Company has a broad and deep set of capabilities to address the issues faced by retail companies. We support our clients with a global team that has experience in all major retail industry sectors, including big-box category killers, department stores, drugstores, e-commerce sites, specialty retailers, and supermarkets.

Booz & Company’s retail practice encompasses the following expertise areas:

• Enterprise Strategy: Corporate strategy, market expansion, growth strategy, value chain transformation, portfolio strategy.
   
• Information Technology: Trade management and customer relationship management systems, supply chain management, sourcing, and product flow tools.
   
• Marketing and Sales: Brand strategy, marketing investment and allocation strategy, pricing and promotion modeling and strategy, trade funding, retailer program development, and sales-force design.
   
• Mergers and Restructuring: Business case and due diligence, merger planning and integration, divestitures and spin-offs, turnarounds, alliances, and joint ventures.
   
• Operations: Store operations (process and service transformation, labor levels and efficiency, and assortment and merchandising); supply chain (forecasting, inventory management, and product flow); sourcing (direct and indirect).
   
• Organization, Change Leadership: Organization, change management, people capabilities, and leadership.