Financial Services

The majority of the world’s financial services organizations have been impacted by the industry’s recent turbulence. We have seen a major correction in financial imbalances and asset prices that has rocked the global economy. Customer spending has dramatically decreased, moving the agenda of senior managers from growth to survival. Regulators have switched their attention from open markets to tighter controls over risk and capital, and governments have intervened in the banking market to ensure its ongoing stability. These changes to the market present a significant challenge as well as a significant opportunity for the financial services industry.

Our Thought Leadership

Capital Markets Industry Perspectives for 2013
Investment banks and financial-services firms are reorganizing to meet the challenges they face: cost pressures, electronic trading, demand for complex analytics, and a fundamental shift in the European debt market. read more >

Retail Banking Industry Perspectives for 2013
With lower interest rates, greater capital requirements, and more competition for customers, winning banks must treat every dollar as precious and focus on improving performanc. read more >

Wealth & Asset Management Industry Perspectives for 2013
Digitization and new technologies are changing the relationship between clients and advisors, but firms will adapt—starting with their pricing strategies. read more >

Managing Liquidity in a New Regulatory Era: The Tactical and Strategic Challenges
To strengthen the resilience of the global financial industry, the G-20 countries approved new rules for banking regulation known as Basel III. download (1.5mb, PDF) >

Future of Banking: Reappraising Core Capabilities After the Crisis
The environment in which banks operate and compete has changed. If banks hope to survive and prosper, their leaders can neither conduct business as usual nor adopt temporary fixes and half-measures. download (438kb, PDF) >

Global Financial Governance: Improving Stability and Mitigating Future Threats
The financial crisis revealed the need for change in the oversight of financial institutions. Policymakers will need to consider four aspects of governance. download (197kb, PDF) >

Client Examples

Case Study 1: For a multi-line bank providing personal banking, wealth management, and corporate banking,...

Case Study 2: Booz & Company was engaged to help a major Australian bank build a more sustainable distribution strategy to align ...