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		<title>Energy &amp; Utilities</title>
		<link>http://www.booz.com</link>
		<description>Energy &amp; Utilities RSS feed from Booz &amp; Company.</description>
		<lastBuildDate>Tue, 07 Feb 2012 23:31:12 -0600</lastBuildDate>
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			<title>Finishing Strong: Aligning Post-Close Integration and Operations</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50128663?gko=5e818</link>
			<description>The close of a utility merger typically caps a grueling nine- to 12-month process.  But the hard work of integrating the two companies is just beginning.  After a merger, management needs to balance the activities necessary to complete the integration with those that ensure smooth ongoing operations.  This is no easy task, and underestimating these challenges can have unwelcome consequences.  Hewing to the original intent of the pre-close integration process is management's best chance to achieve the deal's full, intended value.</description>
			<author>Flaherty, Tom; Jirovec, Todd; Mondrus, David</author>
			<pubDate>Wed, 01 Feb 2012 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50128663?gko=5e818</guid>
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			<title>Sustainable Strategic Transformations</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50119900?gko=710a7</link>
			<description>America's electric power and gas utilities are entering a time of dramatic change.  They will need strategies to compete in a distinctive fashion and to gain performance leadership.  The most successful strategies are built around distinctive capabilities: the things your company does so well that, taken together, they establish its &quot;right to win&quot; in the market.  Business transformation programs that are based on core strategy enable companies to assess, enhance, and acquire these capabilities.  But many transformation programs fail to be sustained; the organization simply waits for the initiative to pass over like a storm cloud.  The road map for a successful program consists of several different elements working together: a way to play (or strategy); a capabilities system applied to every part of the portfolio; and a transformation program with nine critical enabling factors.  These factors are associated with the company's people and culture, operational excellence, and execution.  When a transformation program leverages these enabling factors, the company stands a better chance that its new strategy will be implemented--and it will gain a long-term competitive advantage based on its evolving high-performance identity.</description>
			<author>Simpkins, Earl; Thota, Pramod</author>
			<pubDate>Thu, 26 Jan 2012 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50119900?gko=710a7</guid>
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			<title>Tablets in the Enterprise: Five Steps for Successful Adoption</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50103490?gko=3d6fd</link>
			<description>The enormous popularity of tablet computers among consumers is forcing enterprises of all sizes to accept them as part of their technology arsenal as well.  Much of this activity has been driven from the top down, beginning with top executives and board members of large enterprises, but that will likely change soon, as the productivity gains from new ways of using the devices become clearer.</description>
			<author>Appling, George</author>
			<pubDate>Thu, 19 Jan 2012 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50103490?gko=3d6fd</guid>
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			<title>2012 Utilities Industry Perspective</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50072626?gko=b09ee</link>
			<description>Another tumultuous year for the utilities industry has ended, and the sector again finds itself wondering whether unpredictability is simply a hallmark of its future.  The most successful companies in this industry will be those that are adept at dealing strategically with this ambiguity -- and can build the capabilities they need to enable superior performance in the future.</description>
			<author>Flaherty, Tom; Simpkins, Earl</author>
			<pubDate>Wed, 11 Jan 2012 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50072626?gko=b09ee</guid>
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			<title>Getting to Good Governance: From Policing to Orchestrating</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50066231?gko=ae824</link>
			<description>As technology projects increase in complexity, public and private organizations are searching for new mechanisms to control their costs and ensure systems deliver what they need.  In doing so, they should go beyond the traditional project management office and consider a strategic implementation office, which extends the scope of oversight and is thus able to prevent common pitfalls before they occur.</description>
			<author>Bitar, Jad; Shehadi, Ramez; Tohme, Walid; Naamani, Mohamad</author>
			<pubDate>Mon, 09 Jan 2012 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50066231?gko=ae824</guid>
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			<title>Educated, Ambitious, Essential: Women Will Drive the GCC's Future</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50041441?gko=dbb48</link>
			<description>Private-sector companies in GCC countries have an opportunity to address several pressing issues, including nationalization imperatives, local unemployment, and their own talent gaps, by attracting more national women into their workforce.</description>
			<author>Hoteit, Leila; Shehadi, Ramez; Lamaa, Abdulkader; Tarazi, Kamal</author>
			<pubDate>Tue, 20 Dec 2011 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50041441?gko=dbb48</guid>
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			<title>Measuring Industry Digitization: Leaders and Laggards in the Digital Economy</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50030291?gko=79493</link>
			<description>The pace of digitization is picking up rapidly but the speed at which digitization is taking place varies a great deal from industry to industry.  To gain a better understanding of the relative degree to which digitization is transforming different industries, we have created the Industry Digitization Index.  Whether they are currently digitization leaders or laggards, all industries can benefit by investing in the input, processing, and output capabilities needed to extend their digital footprints throughout their business ecosystems.</description>
			<author>Friedrich, Roman; Gröne, Florian; Koster, Alex; Le Merle, Matthew</author>
			<pubDate>Tue, 13 Dec 2011 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50030291?gko=79493</guid>
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			<title>Почему так важна культура: «Глобальные лидеры инноваций - 2011» (The 2011 Global Innovation 1000: Why Culture is Key)</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50099720?gko=f24f0</link>
			<description>В предыдущих отчетах по исследованию цикла «Глобальные лидеры инноваций» (Global Innovation 1000) мы видели, что компании, ориентирующиеся на разработку самых передовых продуктов и услуг, можно отнести к одной из трех основных моделей стратегии развития инноваций: «выявление новых потребностей» (Need Seekers), «понимание рынка» (Market Readers), и «технологическое лидерство» (Tech Drivers).  В этом году в нашем седьмом ежегодном отчете по проведенному исследованию 1000 крупнейших в мире компаний по инвестициям в исследования и разработки основное внимание уделяется взаимосвязи между тремя моделями стратегии, культурой и организацией и финансовыми результатами.  Основной вывод состоит в том, что корпоративная культура принципиально важна для успешности инноваций, и ее воздействие на эффективность деятельности может быть измерено.</description>
			<author>Jaruzelski, Barry; Loehr, John</author>
			<pubDate>Tue, 25 Oct 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/50099720?gko=f24f0</guid>
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			<title>The 2011 Global Innovation 1000: Why Culture is Key</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49867677?gko=3607a</link>
			<description>In past editions of the Global Innovation 1000, we found that companies focused on developing cutting-edge products and services fall under one of three fundamental innovation strategy models: Need Seekers, Market Readers, and Tech Drivers.  This year, our seventh annual study of the world's 1000 largest corporate R&amp;D spenders focuses on the link between the three strategy models, culture, and organization -- and their effect on companies' alignment to innovation objectives and the impact on financial performance.  The key finding: culture is key to innovation success, and its impact on performance is measurable.</description>
			<author>Jaruzelski, Barry; Loehr, John</author>
			<pubDate>Mon, 24 Oct 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49867677?gko=3607a</guid>
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			<title>Sourcing Excellence: The Key to Profitability in Capital Projects</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49849516?gko=833ec</link>
			<description>Companies that excel in directing large capital projects can be richly rewarded.  Yet achieving this level of success requires adroit management and execution of the sourcing function.  This Perspective discusses the critical set of capabilities in eight facets of capital projects that companies need to achieve sourcing excellence.</description>
			<author>McKenna, Matthew; Schwarting, Detlef; Uffhausen, Mark; Yates, Paul</author>
			<pubDate>Sun, 16 Oct 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49849516?gko=833ec</guid>
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			<title> A Marketing Identity Check: Differentiated Capabilities Earn the &quot;Right to Win&quot;</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49841949?gko=7fde1</link>
			<description>Booz &amp; Company, Korn/Ferry International, and the Association of National Advertisers (ANA) recently conducted a survey of 350 senior marketing professionals across many industries to find out how the role of marketing is evolving.  This Leading Research presents the findings and our analysis.</description>
			<author>Pandit, Yogesh; Ripsam, Thomas</author>
			<pubDate>Wed, 12 Oct 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49841949?gko=7fde1</guid>
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			<title>Campaigns to Capabilities: Social Media and Marketing 2011</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49820007?gko=df5dd</link>
			<description>Booz &amp; Company and Buddy Media recently conducted a survey of North American marketers to learn more about how companies are embedding social media into their marketing organizations and activities.  This Leading Research summarizes the results of that survey.</description>
			<author>Premo, Karen; Vollmer, Christopher</author>
			<pubDate>Tue, 04 Oct 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49820007?gko=df5dd</guid>
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			<title>Business Process Empowerment: Powerful New Capabilities for Front-Office Staff</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49817941?gko=d62a5</link>
			<description>This Perspective examines business process empowerment (BPE), a customer-focused, strategically driven alternative to traditional, back-office focused business process management, with particular applicability in service industries.  BPE combines process architecture with a continuous improvement culture to drive sales and otherwise improve front-office operations.</description>
			<author>Acker, Olaf; Blockus, Adrian; Gröne, Florian; Wheeler, Keith</author>
			<pubDate>Thu, 29 Sep 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49817941?gko=d62a5</guid>
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			<title>Business Value Realization in Transformation Programs: Improving User Adoption of New Capabilities</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49794335?gko=7268f</link>
			<description>Many business transformation programs entail developing new capabilities that have a substantial IT component.  A critical success factor for the transformation program is the adoption of the new capabilities (including technology) by users.  A business value realization (BVR) program preps users to accept, absorb, and adopt new capabilities, and ensures management understands and supports the level and type of preparation that's needed.</description>
			<author>Nair, Ramesh; Pillai, Manoj; Nayar, Ajay; Kumar, Shivani</author>
			<pubDate>Wed, 21 Sep 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49794335?gko=7268f</guid>
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			<title>Value Creation Tutorial: What Private Equity Has to Teach Public Companies</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49704545?gko=62c5f</link>
			<description>Certain companies are singularly adept at adapting their business to create and sustain value over time, but most are not.  It's here that the example of top-tier private equity (PE) firms can be illuminating and useful.  In this Perspective we explore seven private equity lessons that public companies can apply or adapt.</description>
			<author>Couto, Vinay; Divakaran, Ashok; Hawkes, Harry; Caglar, Deniz</author>
			<pubDate>Tue, 23 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49704545?gko=62c5f</guid>
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			<title>Natural Supply Chains: A New Strategy for Utilities</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49704544?gko=f0c45</link>
			<description>Supply chain expenditures make up about 60 percent of capital and operating costs for typical utilities.  This Perspective outlines a new approach--natural supply chains that exist across business units and are made up of business activities that have inherent similarities.  Once a company's natural supply chains are identified, the supply chain organization can be tailored to meet the distinct needs of each, resulting in improved performance across a wide range of measures.</description>
			<author>Cassidy, Dennis; McKenna, Matthew; Singh, Rohit; Uffhausen, Mark</author>
			<pubDate>Mon, 22 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49704544?gko=f0c45</guid>
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			<title>Making Energy Industry Joint Ventures Work: Toward Improved Governance and Decision Making</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49691207?gko=7849f</link>
			<description>Energy projects tend to be big, complicated, expensive, and risky.  As such, they are often pursued through joint ventures and other multi-owner entities.  Partners can dramatically improve success with joint ventures by: developing a shared understanding of strategic intent; assessing the capabilities and roles of all entities; and designing and effective governance and decision-making model.</description>
			<author>Dann, Christopher</author>
			<pubDate>Thu, 18 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49691207?gko=7849f</guid>
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			<title>Managing Emissions and Making Profits: The Opportunity for Carbon-intensive Sectors in the Middle East</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49690921?gko=7205d</link>
			<description>National oil companies and companies in other carbon-intensive industries, such as chemicals and utilities, can not only profit from returns on investments in energy efficiency; they can also improve their image, access carbon finance, and contribute to the long-term competitiveness of fossil fuel resources and hydrocarbon-based products and services.</description>
			<author>El Sayed, Tarek; Fayad, Walid; Lavery, Greg; Monette, Simon-Pierre</author>
			<pubDate>Thu, 18 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49690921?gko=7205d</guid>
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			<title>Shared Services in Marketing Organizations: A Model for Improving Effectiveness and Efficiency</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49651182?gko=0c394</link>
			<description>Leading companies are capturing scale from transactional activities and developing advantaged capabilities using marketing shared services--a coordinated, consistent, and collaborative approach to their marketing service delivery model.  This Perspective outlines a four-step program that companies can apply to avoid pitfalls and adopt best practices as they adopt or expand their marketing shared services model.</description>
			<author>Kapoor, Namit; Landry, Edward; Ripsam, Thomas</author>
			<pubDate>Tue, 02 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49651182?gko=0c394</guid>
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			<title>Buying Right the First Time: IT Sourcing Simplified</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49639031?gko=d6c01</link>
			<description>To create successful partnerships, an IT project sourcing strategy should answer three critical questions: What is the desired target or result for the project?  Who should the organization partner with to deliver results?  How should a partner be selected?</description>
			<author>Bitar, Jad; Shehadi, Ramez; Tohme, Walid; Ramamoorthy, Chandrasekar</author>
			<pubDate>Mon, 01 Aug 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49639031?gko=d6c01</guid>
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			<title>Building an External Innovation Capability</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49635335?gko=b2a74</link>
			<description>This Perspective outlines the tools most likely to form the basis of an external innovation capability, and details the questions that Chief Innovation Officers will need to answer in order to develop a business plan that can be presented to the entire executive team.</description>
			<author>Le Merle, Matthew; Campbell, Jamie</author>
			<pubDate>Thu, 28 Jul 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49635335?gko=b2a74</guid>
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			<title>Revitalising the European Dream: A Corporate View</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49625143?gko=09902</link>
			<description>Business leaders are cautiously optimistic about the future of Europe and see an opportunity to revitalize the European Dream, according to this study from INSEAD and Booz &amp; Company.  Some 2,000 business leaders were surveyed on how the EU should move forward to ensure its place as a global player.  The survey was launched as part of the inaugural The State of the European Union forum.</description>
			<author>Karlsson, Per-Ola</author>
			<pubDate>Thu, 07 Jul 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49625143?gko=09902</guid>
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			<title>The Next Wave of Digitization: Setting Your Direction, Building Your Capabilities</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49582410?gko=2d3e6</link>
			<description>Digitization is reaching an inflection point.  Three powerful forces are driving the shift: consumer demand, the push for new technologies, and the prospect of even greater economic benefits.  This Perspective provides guidance to CEOs and their man­agement teams about the relevance of digitization in their respective industries, and the factors most likely to accelerate or decelerate the digitization phenomenon.</description>
			<author>Friedrich, Roman; Koster, Alex; Le Merle, Matthew; Peterson, Michael</author>
			<pubDate>Tue, 28 Jun 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49582410?gko=2d3e6</guid>
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			<title>Limiting the Impact of Data Breaches: The Case of the Sony Playstation Network</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49557056?gko=ab61b</link>
			<description>The seemingly unending stream of data breaches could be avoided or mitigated with a rigorous approach and a proactive process for risk management.  Such an approach can make all the difference when senior management is called to account in the aftermath of a crisis.</description>
			<author>Gazzini, Alessandro; Holt, Matthew</author>
			<pubDate>Wed, 08 Jun 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49557056?gko=ab61b</guid>
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			<title>New Demographics: Shaping a Prosperous Future as Countries Age</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49532304?gko=f0f24</link>
			<description>The world as a whole is being shaped by a demographic megatrend: increasing aging and dependency.  To better understand aging and its effects, Booz &amp; Company introduces an approach that we call new demographics.</description>
			<author>Bernnat, Rainer; Moujaes, Chadi N.; Najjar, Mazen Ramsay; Shediac, Richard</author>
			<pubDate>Tue, 31 May 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49532304?gko=f0f24</guid>
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			<title>Motivating Behavior Change: Boosting Performance by Mobilizing Pride Builders</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49432667?gko=de3a0</link>
			<description>Organizations should follow a rigorous approach to determine who the Pride Builders are, and then build on their insights and capabilities to influence behaviors.  Pride Builders can be helpful allies in spreading both motivational behaviors and performance behaviors.  In practice, an eight-step tactic we call a performance pilot is often valuable in gaining insights and demonstrating impact.</description>
			<author>Katzenbach, Jon; Post, Laird; Viriot, Aurelie; Gruber, Jonathan</author>
			<pubDate>Thu, 21 Apr 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49432667?gko=de3a0</guid>
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			<title>Are You Ready for a Black Swan? Stress-Testing the Enterprise with Disrupter Analysis</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49377584?gko=893b0</link>
			<description>Too often, the boards and leaders of large companies are unaware of the risks involved in black swan events, unnecessarily exposing their organizations, their shareholders, and themselves to grave consequences.  The solution to this problem is disrupter analysis.</description>
			<author>Le Merle, Matthew</author>
			<pubDate>Mon, 11 Apr 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49377584?gko=893b0</guid>
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			<title>Renewables at a Crossroads</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49285335?gko=b7ae9</link>
			<description>The renewables market has evolved in important ways, setting the stage for it to maintain its economic viability and continue to grow.  One of the hallmarks of the renewables sector today is its structural diversity in terms of the technologies, players, and geographic regions involved in its growth.</description>
			<author>Ahmed, Sartaz; Dann, Christopher; Ward, Owen</author>
			<pubDate>Thu, 17 Mar 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49285335?gko=b7ae9</guid>
		</item>
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			<title>Unleashing the Power of Teams: From Theory to Execution</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49285337?gko=5e8ee</link>
			<description>While the fundamental theory of team performance is perhaps well known, many teams fall short of their full potential because they fail to move from theory to execution, particularly when it comes to making critical decisions about when, where, and how to team.</description>
			<author>Katzenbach, Jon; Viriot, Aurelie; Vlak, August</author>
			<pubDate>Wed, 16 Mar 2011 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49285337?gko=5e8ee</guid>
		</item>
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			<title>Energy &amp; Utilities Industry Perspectives for 2011</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49006948?gko=4ca6f</link>
			<description>Two years after the election of President Obama, the outlook for the power industry has shifted dramatically and few avenues for meaningful, strategic, and sustainable growth exist.  In this muddled environment, each company will have to reevaluate its strategy and priorities, and develop a clear, coherent growth strategy that addresses scale, portfolio balance, and capability alignment.  Given these strategic imperatives and the associated uncertainties, we believe that five trends merit attention during 2011: the increase in acquisition activity; the advent of seemingly abundant unconventional gas versus shrinking support for renewables; flux in the nuclear and coal segments; the impact of unconventional gas on the gas market; and the continuing need to capture significant untapped operating value.</description>
			<author>Dann, Christopher; Flaherty, Tom; Hendrickson, James; Jirovec, Todd; Simpkins, Earl; Van den Berg, A. Joseph</author>
			<pubDate>Wed, 19 Jan 2011 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49006948?gko=4ca6f</guid>
		</item>
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			<title>A Conversation with Paul Leinwand and Cesare Mainardi, Authors of The Essential Advantage</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48203382?gko=cc99c</link>
			<description>In this interview, the authors of &quot;The Essential Advantage&quot; point out that in this unpredictable economy, traditional approaches to strategy are a luxury most companies cannot afford.  Instead they need to follow a Capabilities-Driven Strategy, starting by conducting a clear-eyed assessment of what they as a firm already do exceptionally well, and then doubling down on those differentiating capabilities.  Further, they need to limit their focus to, at most, six capabilities, and make those capabilities work together as a mutually reinforcing system that perpetuates competitive advantage.</description>
			<author>Leinwand, Paul; Mainardi, Cesare</author>
			<pubDate>Thu, 02 Dec 2010 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48203382?gko=cc99c</guid>
		</item>
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			<title>Natural Supply Chains: A New Strategy for High-Performing Oil and Gas Companies</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48875343?gko=6c30c</link>
			<description>Supply chain costs make up about 80 percent of capital and operating expenses for upstream oil and gas companies.  Consider a new approach--natural supply chains, which exist across business units and are made up of business activities that have inherent similarities.  Once a company's natural supply chains are identified, the supply chain organization can be tailored to meet the distinct needs of each, resulting in improved performance across a wide range of measures.</description>
			<author>Barta, Jeffrey; Cassidy, Dennis; Singh, Rohit; Uffhausen, Mark</author>
			<pubDate>Wed, 01 Dec 2010 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48875343?gko=6c30c</guid>
		</item>
		<item>
			<title>Sales Force Design: Assessing Stark Choices and Getting It Right</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48814302?gko=dc9e4</link>
			<description>The structure and productivity of sales forces have turned into major concerns for many C-level executives.  Every sales force redesign needs to address two fundamental questions: How many sales forces are needed?  And what is the optimal reporting structure?  It also needs to be executed flawlessly.</description>
			<author>Dubey, Akshat; Kapoor, Namit; Ripsam, Thomas</author>
			<pubDate>Mon, 15 Nov 2010 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48814302?gko=dc9e4</guid>
		</item>
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			<title>Zero-Based Cost Management: A Holistic Approach to Managing Budgets</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48814282?gko=57edd</link>
			<description>In the current economic environment, there is increasing interest in the concept of &quot;zero-basing&quot; cost and activity levels.  Although the concept of zero-basing is understood in theory, it is often misapplied.  A structured and pragmatic approach to zero-basing can help achieve sustainable cost reduction while protecting key activities.</description>
			<author>Clark, Andrew; Groves, Stuart; Nordahl, Hege; Waterlander, Otto</author>
			<pubDate>Mon, 15 Nov 2010 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48814282?gko=57edd</guid>
		</item>
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			<title>The Future of IPPs in the GCC: New Policies for a Growing and Evolving Electricity Market</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48749680?gko=3461a</link>
			<description>In recent years, countries in the GCC have increasingly turned to independent power projects (IPPs) as alternatives to government-financed power plants.  But the IPP model being used in the region, while serving to augment and diversify investment resources, presents long-term risks.  Changes in the way that IPPs are structured can preserve the benefits of the IPP model while substantially reducing these risks.</description>
			<author>Decker, Christopher; Fayad, Walid; Gardner, Tim; Sarraf, George</author>
			<pubDate>Mon, 18 Oct 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48749680?gko=3461a</guid>
		</item>
		<item>
			<title>Beyond the Dashboard: Unleashing the True Value of Business Intelligence</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48738226?gko=0f32e</link>
			<description>Getting the most out of a business intelligence deployment means following a rigorous set of guiding principles, assigning clear roles and responsibilities, and managing change throughout an organization.  It also means working closely with an ecosystem of partners, and getting the right metrics to the right people at the right time.</description>
			<author>Kurtzman, Kenny; Michaels, Adam</author>
			<pubDate>Wed, 13 Oct 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48738226?gko=0f32e</guid>
		</item>
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			<title>Gas Shortage in the GCC: How to Bridge the Gap</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48139471?gko=2ae69</link>
			<description>The Gulf Cooperation Council's demand for gas has far outpaced the region's gas exploration and production.  However, fundamental changes in the global gas market have created an oversupply that can help GCC countries address their gas shortage in the short term.</description>
			<author>Kombargi, Raed; Sarraf, George; Waterlander, Otto; Sastry, Asheesh</author>
			<pubDate>Mon, 14 Jun 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48139471?gko=2ae69</guid>
		</item>
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			<title>Lifting the Limits:  Improving Field Force Productive Time</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48139472?gko=3f0dc</link>
			<description>For utilities, increasing productive time by more effectively leveraging existing resources is imperative for coping with future finan­cial constraints.  The journey toward improved productivity begins with a comprehensive up-front assessment of inefficient and unproductive practices across the entire work manage­ment life cycle and concludes with reshaping perspectives and expectations throughout the field force.  Our recent experience suggests that meaningful increases in productive time can be accomplished by optimizing how work is planned, scheduled, and performed; expanding the skill sets of the existing work­force (including managers); standardizing work practices; and better leveraging underlying information technology and reporting tools.</description>
			<author>Hoffman, Mark; Jirovec, Todd</author>
			<pubDate>Mon, 14 Jun 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/48139472?gko=3f0dc</guid>
		</item>
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			<title>Climate Change after the Kyoto Protocol: Implications for the MENA Region</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47845805?gko=389df</link>
			<description>Changes in the global framework on climate change policy present both risks and opportunities for the MENA region.  To mitigate the former and capitalize on the latter, key stakeholders in the region will need to ensure that they are part of the process.</description>
			<author>El Sayed, Tarek; Fayad, Walid; Fowler, Rob; Pennell, Nick</author>
			<pubDate>Mon, 05 Apr 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47845805?gko=389df</guid>
		</item>
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			<title>Lighting Up Economic Cities</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47819479?gko=a39fe</link>
			<description>Economic cities, which will be critical to the financial development and economic diversification of the Gulf Cooperation Council, will need government action to ensure that they have adequate utility infrastructure.</description>
			<author>Decker, Christopher; El-Husseini, Ibrahim; Gardner, Tim; Sarraf, George</author>
			<pubDate>Mon, 29 Mar 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47819479?gko=a39fe</guid>
		</item>
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			<title>Unconventional Gas Projects: Big Gains from Lean Supply Chains</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47812407?gko=f68d1</link>
			<description>Unconventional gas reserves, which have become an increasingly impor­tant component of energy company portfolios, differ from conven­tional assets in that they tend to be low-margin, resource-intensive exploration efforts.  Because profit opportunities are limited, getting the most out of an unconventional program requires close scrutiny of operational efficiency and cost levels.  As a result, unconventional reserves are perfect candidates for sustainable cost cutting through the introduction of lean supply chain concepts.</description>
			<author>Cassidy, Dennis; Click, Christopher; Clyde, Andrew; Singh, Rohit</author>
			<pubDate>Fri, 26 Mar 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47812407?gko=f68d1</guid>
		</item>
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			<title>A New Source of Power: The Potential for Renewable Energy in the MENA Region</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47772647?gko=f8b7a</link>
			<description>Recent developments in renewable energy, combined with the MENA region's latent potential in wind and solar power, could create significant advantage for those countries that move decisively to capitalize on them.</description>
			<author>El Sayed, Tarek; El-Husseini, Ibrahim; Fayad, Walid; Zywietz, Daniel</author>
			<pubDate>Wed, 17 Mar 2010 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47772647?gko=f8b7a</guid>
		</item>
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			<title>Utilities Industry Perspectives for 2010</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47341079?gko=439c7</link>
			<description>Utilities need to prepare now for radically different market conditions by choosing business models that will shape their &quot;right to play&quot; in the future.  The new paradigm will require management discipline--more concentration on developing strategic risk management and capital management skills that typically lag at utilities--to drive vital capabilities and improve asset performance.</description>
			<author>Ahmed, Sartaz; Flaherty, Tom; Hendrickson, James; Van den Berg, A. Joseph</author>
			<pubDate>Fri, 04 Dec 2009 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/47341079?gko=439c7</guid>
		</item>
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			<title>The Future of Energy</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/46961498?gko=e302f</link>
			<description>As the debate rages over how to stop global warming while securing continuous supplies of energy at affordable prices, there is precious little understanding and even less agreement on how these seemingly conflicting objectives could possibly be achieved.  The problem and, naturally, its solution revolve around how the world produces and consumes energy, which has prompted us to look into the &quot;future of energy.&quot; In this Perspective, we are not questioning the merits of the different objectives themselves, but asking how much can reasonably be expected for each, and what levers need to be pulled to get there.  The authors take Germany as an example and discuss the energy options for the country in detail.  While other energy systems around the world may differ, the conclusions on key levers are broadly applicable and should shape policy and outcomes going forward in Germany and beyond.</description>
			<author>Wintersteller, Walter; Quandt, Robert; Kley, Fabian</author>
			<pubDate>Tue, 13 Oct 2009 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/46961498?gko=e302f</guid>
		</item>
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			<title>Workforce Management in the Energy Sector: Modernizing Grid Operations</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45999642?gko=5ba8b</link>
			<description>Growing competition and EU-triggered regulation are now increasing the pressure on energy suppliers to operate their power and gas grids as efficiently as possible.  At the same time, provisioning network services is a major opportunity for growth that can help offset losses in revenue from capping regulation.  Workforce management strategies provide an effective approach for modernizing energy grid service operations to help achieve these objectives.  WFM targets grid services in four key areas: placing orders; work scheduling and operations; executing orders; and order management.</description>
			<author>Wintersteller, Walter; Fleischle, Frank; Hilkenbach, Markus; Bach, Olaf</author>
			<pubDate>Wed, 01 Jul 2009 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45999642?gko=5ba8b</guid>
		</item>
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			<title>After Winter Comes Spring: Navigating the Recession with Eyes Wide Open</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45903854?gko=b6141</link>
			<description>Along with the rest of the country and the world, the San Francisco Bay Area is struggling through a steep economic decline, although Bay Area companies are faring considerably better than most.  The Bay Area Council Economic Institute (BACEI) and Booz &amp; Company recently partnered to survey leading companies in this important region to understand both their strategies for addressing immediate concerns and for long-term recovery.  Our findings reveal the Bay Area has plenty of reason for optimism, and it will likely retain its privileged position and emerge from the downturn strong and positioned for continued growth.</description>
			<author>Clausen, Kim Bruun; Cuellar, Max; Nallicheri, Melanie I.</author>
			<pubDate>Thu, 18 Jun 2009 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45903854?gko=b6141</guid>
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			<title>Innovating Through the Downturn: A Memo to the Chief Innovation Officer</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44948743?gko=3ab79</link>
			<description>In the current recession, companies must quickly tailor their product and technology initiatives to new market realities and refocus their investments on their core R&amp;D and innovation capabilities.  Chief innovation officers who execute six tactical actions over the next 12 months can help their companies survive the downturn and prosper during recovery.</description>
			<author>Holman, Richard; Jaruzelski, Barry</author>
			<pubDate>Mon, 23 Mar 2009 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44948743?gko=3ab79</guid>
		</item>
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			<title>Capabilities-Driven Strategy: Redefining Utility Leadership for a New Environment</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44186281?gko=8e49b</link>
			<description>The energy debate--over issues from climate change to energy sustainability to new generation to smart grid--will change how people think of energy and of the role of the utility as a provider.  Regulators and consumers are spurring demands for new investments; significant choices must be made, many of which ultimately will erode shareholder value.  While instinct is leading some industry participants down the same worn-out path to temporary cutbacks, a new crop of &quot;architect CEOs&quot; are recognizing the need to realign their companies' capabilities and performance models with this emerging market, to both meet these new demands and take advantage of emerging market opportunities.</description>
			<author>Hendrickson, James</author>
			<pubDate>Mon, 16 Feb 2009 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44186281?gko=8e49b</guid>
		</item>
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			<title>Finding Cash in the Utility Supply Chain</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44149404?gko=3cd60</link>
			<description>Many utilities are scrambling to find ways to preserve cash.  The dual blows of demand slowdown and the credit crunch make having cash on hand an essential component of doing business.  Utility supply chain management (SCM) executives need to actively seek out ways to preserve cash in SCM-related activities.  The good news is that there are a number of cash-preservation ideas that utility SCM executives can implement.  By engaging the chief financial officer and the executive team for support and cross-functional resources, as well as applying active review of current and planned expenditures and programs, utility companies can find and free cash in various areas of the supply chain.</description>
			<author>McKenna, Matthew; Hendrickson, James</author>
			<pubDate>Fri, 13 Feb 2009 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44149404?gko=3cd60</guid>
		</item>
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			<title>Upstream Supply Chain Challenges in 2009: Managing Spend and Capacity in a Volatile Economic Environment</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44026825?gko=f42fd</link>
			<description>The financial crisis and its impact on global economies have reduced the world's hydrocarbon demand and in turn driven a significant reduction in oil and gas prices.  Unfortunately for upstream producers, input costs have not fallen as quickly, especially for long-term, complex capital projects.  As a result, oil and gas executives are pursuing cost reductions and reassessing capital programs.  Because today's upstream companies are so dependent on third-party material and service providers, with as much as 80 percent of total operating costs driven by third-party spend, any attempt to improve cash flow or contain costs must start with effective management of a company's supply chain.</description>
			<author>McKenna, Matthew; Steinhubl, Andrew; Cassidy, Dennis; Uffhausen, Mark</author>
			<pubDate>Mon, 02 Feb 2009 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44026825?gko=f42fd</guid>
		</item>
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			<title>Workforce Management in der Energiewirtschaft (Workforce Management in the Energy Sector)</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49687181?gko=9bd5e</link>
			<description>Der Druck auf die Energieversorger, ihre Netze noch effizienter zu betreiben, wächst.  Sie befinden sich aktuell zwischen Anreizregulierung und neuen Geschäftsmodellen.  Um einen modernen Netzwerkbetrieb zu ermöglichen, gilt es, mit einem integrierten Workforce-Management die systemtechnischen, infrastrukturellen und organisatorischen Bedingungen zu schaffen.Energy providers are under considerable strain to manage their networks efficiently.  Currently, they find themselves stuck between incentive-based regulation and new business models.  To achieve modern network operations, an integrated workforce management is key, building the framework needed in regards to systems, infrastructure and organization.</description>
			<author>Bach, Olaf; Fleischle, Frank; Hilkenbach, Markus</author>
			<pubDate>Thu, 01 Jan 2009 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/49687181?gko=9bd5e</guid>
		</item>
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			<title>Reshaping the Future of Power and Gas</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44472843?gko=ebebb</link>
			<description>This compendium of articles on the energy and utilities industry, published by Booz &amp; Company between 2006 and 2008, reflects the changes that have occurred in the industry during that time: increased capital intensity, tighter credit markets, higher performance standards, substantial pressure around climate change.  The book is divided into three sections -- Strategy &amp; Finance, Generation, and Transmission &amp; Distribution -- for easy reference and concludes with a chapter on building the utility of the future that addresses the industry's likely challenges in the coming years.</description>
			<author>Various Authors</author>
			<pubDate>Wed, 17 Dec 2008 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/44472843?gko=ebebb</guid>
		</item>
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			<title>Who Would Ever Want to Be a CMO?</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43108454?gko=28257</link>
			<description>On paper, running a marketing department sounds like a dream job.  Marketers have tremendous opportunities in a new digital world of constant change, as well as a portfolio of instruments and tools that have never been richer or more precise.  With a more strategic approach and greater accountability, marketing can drive business in a way that was not possible before.  And yet, the job is more challenging than ever before.  This excerpt from a speech at the 2008 CMO of the Year award ceremony examines the stumbling blocks and opportunities.</description>
			<author>Harter, Gregor</author>
			<pubDate>Wed, 12 Nov 2008 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43108454?gko=28257</guid>
		</item>
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			<title>Tailored to Fit</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42905985?gko=a0002</link>
			<description>As the Brazilian economy grows and becomes more complex, the mechanisms that represent shareholders and debt holders must become more sophisticated.  Each company must take a tailored approach to corporate governance that suits its needs and ensures lasting change and the long-term sustainability of the enterprise.</description>
			<author>Pigorini, Paolo; Ramos, Arthur; de Souza, Ivan</author>
			<pubDate>Mon, 27 Oct 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42905985?gko=a0002</guid>
		</item>
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			<title>Public-Private Partnerships: A New Catalyst for Economic Growth</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42794331?gko=69948</link>
			<description>Water, transportation, energy, and telecom infrastructure are essential to the growth and survival of a nation.  But governments operating on razor-thin budgets, especially in countries experiencing rapid population growth and urbanization, may not be equipped to make the necessary investments.  In response, many government organizations are tapping the private sector for capital, technology, and expertise to finance, develop, and manage public-sector infrastructure projects.  Policymakers are also finding that, when coupled with the right sets of policies and institutional environments, these public-private partnerships (PPPs) can also become catalysts for economic growth.</description>
			<author>Abouchakra, Rabih; Hammami, Mona; Najjar, Mazen Ramsay; Shediac, Richard</author>
			<pubDate>Mon, 20 Oct 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42794331?gko=69948</guid>
		</item>
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			<title>Building the Utility of the Future</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42752881?gko=b874d</link>
			<description>In this time of change in the utilities industry, a few things are abundantly clear.  First, the scope of change ahead is revolutionary.  Second, the opportunities are potentially lucrative, despite the unknowns, which significantly increase risks.  Finally, and most important, past industry norms will not suffice to get utilities to where they want to go.  The evolution of distribution assets and customer empowerment programs will be among the most critical elements underlying differentiated utility strategies and long-term financial value.  The utility of the future begins with this realization and then must be anchored by a tailored, top-to-bottom, customer-focused transformation.</description>
			<author>Grant, Christian; Hoffman, Mark; Robinson, Robert</author>
			<pubDate>Thu, 16 Oct 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42752881?gko=b874d</guid>
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			<title>Utility Supply Chain Management</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42506236?gko=f4f31</link>
			<description>The supply chain agenda at leading utilities has changed substantially in recent years.  The original focus on cost savings and organizational efficiency has evolved, with increases in activity across all utility sectors, to include the challenges of cost containment, supply assurance, and risk management.  At many utilities, however, the strategic role of supply chain management has not kept pace with these new challenges.  For these utilities, the situation requires an overhaul of the supply chain's role and a redesign of the operating model that supports it.</description>
			<author>Fitzsimmons, Shane; McKenna, Matthew</author>
			<pubDate>Mon, 29 Sep 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42506236?gko=f4f31</guid>
		</item>
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			<title>Next Wave Sourcing</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41992012?gko=7baeb</link>
			<description>Procurement chiefs are being asked to undertake a host of new respon­sibilities, from decreasing supply chain complexity to stimulating supplier innova­tion.  A Booz &amp; Company survey of more than 100 business leaders reveals how cutting-edge procurement departments are meeting these challenges.</description>
			<author>Dutzler, Harald; Liberoth, Peter-John; Schwarting, Detlef; Spieker, Robert</author>
			<pubDate>Wed, 06 Aug 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41992012?gko=7baeb</guid>
		</item>
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			<title>Offshoring the Brains as Well As the Brawn</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41936486?gko=d2038</link>
			<description>According to a study by the Duke University Offshoring Research Network (ORN) project and Booz &amp; Company, providers of outsourcing services are increasingly performing innovation work, such as new product development and R&amp;D.  Companies are seeking these services offshore as the analytical talent required for this work becomes more globally dispersed.</description>
			<author>Couto, Vinay; Lewin, Arie; Mani, Mahadeva; Sehgal, Vikas</author>
			<pubDate>Thu, 31 Jul 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41936486?gko=d2038</guid>
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			<title>Putting Headquarters in Its Place: A Lean, Global Corporate Core</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45922570?gko=f4838</link>
			<description>This Perspective addresses the challenges of organizational design and proposes a new approach to organizing senior management around the Global Core.  It presents four models for this new view of senior management, drawn from our own consulting experience and the firm's study of hundreds of other corporations.  These models of the Global Core are pertinent to a variety of organizations ranging from highly diversified financial holding companies to more industry-specific companies where operational involvement by senior management does succeed in creating value.</description>
			<author>Couto, Vinay; Karlsson, Per-Ola; Neilson, Gary</author>
			<pubDate>Mon, 23 Jun 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/45922570?gko=f4838</guid>
		</item>
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			<title>From Distribution to Contribution: Commercializing the Smart Grid</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902018?gko=0bcaa</link>
			<description>Public pressure is growing across Europe for the transformation of the traditional electric grid into an intelligent network--a smart grid.  &quot;The electric grid,&quot; as one observer recently put it, &quot;is probably the last unintelligent large physical network on the planet.&quot; Indeed, this last frontier of underdeveloped space is now finally ready to be explored.  Massive investments in transmission and distribution networks are being planned across Europe--up to &amp;euro;200 billion by 2020, with up to &amp;euro;90 billion directly related to investment in smart grid technology.</description>
			<author>Adam, Rolf; Wintersteller, Walter</author>
			<pubDate>Mon, 09 Jun 2008 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902018?gko=0bcaa</guid>
		</item>
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			<title>On Track for Growth</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901812?gko=cee7b</link>
			<description>Railroad companies, both public and private, are reinventing themselves as customer-conscious businesses.</description>
			<author>Tipping, Andrew; Zubrod, Justin</author>
			<pubDate>Tue, 26 Feb 2008 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901812?gko=cee7b</guid>
		</item>
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			<title>Well Off, But Anxious</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902096?gko=3191a</link>
			<description>The upstream oil and gas industry has never been bigger or more profitable.  Macro movements in the industry are introducing promising opportunities for the near future, while strategic challenges are leaving industry participants more anxious of what lies ahead.</description>
			<author>Maestro, Adrian del; McCreery, John; Melville, Jake Leslie; Uriza, Luis</author>
			<pubDate>Tue, 01 Jan 2008 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902096?gko=3191a</guid>
		</item>
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			<title>A Blueprint for Strategic Leadership</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901798?gko=32f2b</link>
			<description>This comprehensive look at leadership shows how CEOs and their teams can create the kind of company in which executives can thrive.</description>
			<author>Wheeler, Steven</author>
			<pubDate>Tue, 27 Nov 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901798?gko=32f2b</guid>
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			<title>The Customer Connection: The Global Innovation 1000</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901800?gko=bbf6f</link>
			<description>This year, the study of world's 1,000 largest corporate R&amp;D spenders finds two primary success factors: aligning the innovation model to corporate strategy and listening to customers every step of the way.</description>
			<author>Jaruzelski, Barry; Dehoff, Kevin</author>
			<pubDate>Tue, 27 Nov 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901800?gko=bbf6f</guid>
		</item>
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			<title>Rebuilding Lego, Brick by Brick</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901822?gko=9e4ed</link>
			<description>This article provides a rare in-depth look into Lego's transformation as it rationalized and streamlined its product development, sourcing, manufacturing, and distribution.</description>
			<author>Samakh, Edouard; Oliver, Keith; Heckmann, Peter</author>
			<pubDate>Fri, 28 Sep 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901822?gko=9e4ed</guid>
		</item>
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			<title>Context and Complexity</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901832?gko=afb92</link>
			<description>To succeed in China, multinationals will need to take the familiar list of three C's (customers, company, and competitors) and add one more: context.</description>
			<author>Tse, Edward</author>
			<pubDate>Sat, 01 Sep 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901832?gko=afb92</guid>
		</item>
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			<title>Smart Centers -- A New Way to Overcome Chronic Contact Center Underperformance</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901934?gko=c8dab</link>
			<description>For years, most call center managers have placed increasing productivity and improving customer service at the top of their agenda.  Yet despite significant investment in new technologies, not much has changed, with average utilization rates hovering well below established benchmarks.  Why the lack of progress?  Because the cause of underperformance wasn't -- and isn't -- primarily technical.  Among the many call centers the authors studied, the primary differentiator between top performers and average performers isn't technological but structural.  This whitepaper offers organizational recommendations that can improve performance.</description>
			<author>Camarate, Jorge; Sanderson, Muir</author>
			<pubDate>Wed, 15 Aug 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901934?gko=c8dab</guid>
		</item>
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			<title>Is On-Shoring Your Contact Center Enough? Delivering a Competitive Advantage Through Contact Centers</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901900?gko=c3997</link>
			<description>Taking the Smart Center approach may be the single biggest step that companies can take to improve service as well as control overall costs in their call centers.</description>
			<author>Kohler, Philip; Sanderson, Muir; Smith, Fiona</author>
			<pubDate>Tue, 14 Aug 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901900?gko=c3997</guid>
		</item>
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			<title>Avoiding the Procurement Rabbit Hole</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42231823?gko=89a83</link>
			<description>Many CPOs have implemented more and more sophisticated ways of improving the procurement function itself, while neglecting coordination with the wider organization.  E-procurement, e-auctions, spend analysis, and procurement outsourcing are all examples of how procurement has focused inwardly over the past five years.  By pursuing ever-increasing functional depth, however, procurement is in danger of following Alice's steps in Wonderland and falling down its own rabbit hole.</description>
			<author>Harper, Simon; Saporito, Fabrice</author>
			<pubDate>Fri, 15 Jun 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42231823?gko=89a83</guid>
		</item>
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			<title>Energy Producers and Consumers: Can We All Get Along?</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000321?gko=1bd35</link>
			<description>Energy markets do no produce the right signals for producers andconsumers, especially in relation to climate change.  The real dialogue, is not between consumers and producers - Russia, USA and China are both - but between all countries as contributors to climate change.  Only through dialogue can the free rider problem be solved and an agreement on burden sharing be achieved.</description>
			<author>Turnbull, Andrew</author>
			<pubDate>Fri, 15 Jun 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000321?gko=1bd35</guid>
		</item>
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			<title>Refining Trends Part III: The Golden Age Or the Eye of the Storm? Just a Blip in the Golden Age?</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902004?gko=28506</link>
			<description>The highs and lows that the refining industry saw in last year's margins reminds us of Charles Dickens's classic opening to A Tale of Two Cities: &quot;It was the best of times, it was the worst of times.&quot; But which will it prove to be?  Did we see the beginning of the long-anticipated decline in refining margins as the cycle came to an end?  Or was the collapse in margins in the fall of 2006 merely a short-term aberration?</description>
			<author>Caruso, Pedro; Clyde, Andrew</author>
			<pubDate>Thu, 17 May 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902004?gko=28506</guid>
		</item>
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			<title>International Gas Markets: Security of Demand and Supply</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902014?gko=2347e</link>
			<description>European demand for gasoline is in danger of declining in favor of demand for coal.</description>
			<author>Schlaak, Thomas; Waterlander, Otto</author>
			<pubDate>Fri, 04 May 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902014?gko=2347e</guid>
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			<title>Keeping the Weight Off: Sustaining Cost Reduction Over the Long Term</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901904?gko=51ec3</link>
			<description>Traditional cost-cutting programs only address an organization's structure and overlook the other aspects of Org DNA that affect costs: decision rights, information flows, and motivators.</description>
			<author>Ericksen, Matthew; Powers, Elizabeth; Ribeiro, Frank</author>
			<pubDate>Tue, 03 Apr 2007 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901904?gko=51ec3</guid>
		</item>
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			<title>Value in the Balance: Preserving Equity in the Merger Approval Process</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901970?gko=5d0af</link>
			<description>The new hero in today's utility environment is not the visionary CEO or artful CFO, but rather the regulatory architect who can craft a thoughtful regulatory plan and successfully deliver results.</description>
			<author>Flaherty, Tom; Jirovec, Todd; Simpkins, Earl</author>
			<pubDate>Thu, 01 Mar 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901970?gko=5d0af</guid>
		</item>
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			<title>The Shifting Nature of Chinese Industry</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901962?gko=f600a</link>
			<description>Facing intense competition -- especially in manufacturing, where productive overcapacity has relentlessly driven down the prices of many goods -- Chinese companies are acknowledging that they will have to do things differently.</description>
			<author>Tse, Edward</author>
			<pubDate>Wed, 14 Feb 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901962?gko=f600a</guid>
		</item>
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			<title>Rationalizing the Regulatory Environment for Renewable Energy</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000310?gko=477f5</link>
			<description>The U.S.  Department of Agriculture has tasked Booz &amp; Company to investigate an aggressive biofuels policy which would result in industry production of 60 billion gallons per year (BGY) of biofuels by 2025.  The goal is attainable, but will require significant technological, logistical and socioeconomic changes to the current system.</description>
			<author>Melville, Jake Leslie; Spiegel, Eric</author>
			<pubDate>Wed, 17 Jan 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000310?gko=477f5</guid>
		</item>
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			<title>Ride Out the Storm or Set a New Course: Tackling the Oil Industry Labour and Skills Crisis</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901926?gko=c7361</link>
			<description>As activity and investment in the petroleum sector continues to put huge strain on delivery capacity, the industry has been unable to keep pace with building its human capital.</description>
			<author>Davidson, Varya; Melville, Jake Leslie</author>
			<pubDate>Wed, 10 Jan 2007 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901926?gko=c7361</guid>
		</item>
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			<title>Smart Spenders: The Global Innovation 1000</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901802?gko=c21c3</link>
			<description>Once again, Booz Allen's annual study of the world's 1,000 largest corporate R&amp;D budgets shows that high investment can't buy success.</description>
			<author>Jaruzelski, Barry; Dehoff, Kevin</author>
			<pubDate>Fri, 01 Dec 2006 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901802?gko=c21c3</guid>
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			<title>Danger! Shooting Too Low Threatens Merger Success</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901752?gko=8ef89</link>
			<description>With the new wave of mergers washing over the utilities industry, executives need to expand their vision of post-merger objectives.</description>
			<author>Flaherty, Tom; Jirovec, Todd</author>
			<pubDate>Thu, 06 Jul 2006 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901752?gko=8ef89</guid>
		</item>
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			<title>Risk Stewardship: The Next Frontier in Building Shareholder Value</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901928?gko=20eea</link>
			<description>This whitepaper posits that all too many companies fail to look beyond the traditional downside risks to their business to consider the upside risks, such as missed growth opportunities.</description>
			<author>Schirra, Wolfgang; Waterlander, Otto</author>
			<pubDate>Mon, 01 May 2006 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901928?gko=20eea</guid>
		</item>
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			<title>The Next Wave of Generation Investment</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902010?gko=4cc70</link>
			<description>This white paper is intended to help electric utilities gauge where to make new investments in electricity generation and avoid the poor ROI of previous rounds of investment.</description>
			<author>Spiegel, Eric; Van den Berg, A. Joseph</author>
			<pubDate>Mon, 01 May 2006 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902010?gko=4cc70</guid>
		</item>
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			<title>Managing Discontinuities in China</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901910?gko=e4836</link>
			<description>Given China's tumultous market environment, companies need to take a flexible approach and respond quickly to sudden changes in supply and demand patterns.</description>
			<author>Haddock, Ronald; Tse, Edward</author>
			<pubDate>Sat, 01 Apr 2006 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901910?gko=e4836</guid>
		</item>
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			<title>Tandem or Solo: Selecting an Ownership Approach in China</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901938?gko=94af5</link>
			<description>This white paper spells out the answer to one of the most fundamental dilemmas facing any company entering China today: Do we go in alone, or do we find a Chinese partner?</description>
			<author>Tse, Edward</author>
			<pubDate>Wed, 01 Mar 2006 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901938?gko=94af5</guid>
		</item>
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			<title>The Roaring Dragon: Unocal Bid</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902044?gko=9951e</link>
			<description>When the Chinese National Offshore Oil Corporation's (CNOOC) bid for Unocal generated massive media attention in mid-2005, it was arguably the first time most Americans became aware of the aspirations, no less the name, of the Chinese national oil company.  From the start, opposition to this deal in Washington and public concern weighed strongly against regulatory approval of such a bid.  In a rather startling reversal of the pan-industry resource nationalism theme, the Asian NOC collided with a wall of US protectionist views around a &quot;strategic asset&quot;.</description>
			<author>Maestro, Adrian del; McCreery, John; Spiegel, Eric; Tse, Edward</author>
			<pubDate>Wed, 01 Feb 2006 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41902044?gko=9951e</guid>
		</item>
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			<title>Keeping it Simple</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41979320?gko=68c26</link>
			<description>Process complexity is one of the silent killers of profitability.  Any time a new product is added or changed or a service level is increased without addressing complexity the result is a process that is a little more cumbersome and a little more costly.  Over the long haul, many good strategies go wrong simply because of the drag created by all those incrementally increasing costs.  CIOs have an important role to plan in managing that complexity.</description>
			<author>Egol, Matthew; Hirsh, Evan; Irwin, Gil; Martin, Karla; Rao, Giridhar</author>
			<pubDate>Fri, 01 Jul 2005 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41979320?gko=68c26</guid>
		</item>
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			<title>Putting the Strategic Back in Sourcing</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42102610?gko=10757</link>
			<description>Taking a strategic approach to purchasing will drive sustainable results across the organization.  A successful procurement agenda needs to address four key dimensions: processes, organization, technology, and performance management</description>
			<author>McKenna, Matthew</author>
			<pubDate>Wed, 15 Dec 2004 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42102610?gko=10757</guid>
		</item>
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			<title>The Overmanaged Organization</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340540?gko=9fd38</link>
			<description>Burdened with multiple layers of management, these organizations tend to suffer from &quot;analysis paralysis.&quot; When they do move, they move slowly and reactively, often pursuing opportunities later or less vigorously than their competitors.  More consumed with the trees than the forest,managers spend their time checking one another's work, rather than scanning the horizon for opportunities or threats.  These organizations are frequently bureaucratic and political in nature and tend to frustrate self-starters and results-oriented individuals.</description>
			<author>Mitchell, Deanna; Neilson, Gary</author>
			<pubDate>Wed, 15 Dec 2004 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340540?gko=9fd38</guid>
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			<title>Putting Perspective in Planning: How Finance Can Improve Planning Effectiveness</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901924?gko=60394</link>
			<description>It's planning time again.  For most, this is a painful exercise.  In the worst cases, the resulting plan is more aspiration than inspiration.  Unrealistic sales targets, sandbagged expense budgets, and other hopes are forged into next year's roadmap.  Stacks of reports and terabytes of data are generated but often ignored during interminable planning meetings.  After all that, the plan is forgotten in a few months.  Do any of these aspects sound familiar?</description>
			<author>Heinz, Irmgard; Kerins, Jason; McNeese, Cynthia</author>
			<pubDate>Mon, 18 Oct 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901924?gko=60394</guid>
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			<title>The Road Towards More Effective Product/Service Development</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901960?gko=db3c7</link>
			<description>Product development has universally been identified as a key driver for growth and value creation.  As a result, companies are focusing significant investments on the pursuit of the so-called &quot;killer idea&quot;.  In our opinion however, successful product development for many companies is not so much about developing &quot;killer ideas&quot; as about being able to control their product development activities and ensuring scarce resources are used in the most efficient and effective way.</description>
			<author>List, Georg; Mensing, Peter; Veldhoen, Steven</author>
			<pubDate>Mon, 12 Jul 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901960?gko=db3c7</guid>
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			<title>Change Management Perspective</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000314?gko=5b6df</link>
			<description>Managing change is a critical component of any major transformation.  It is a necessary process that helps companies successfully implement new strategies.  Change management gets results by building sponsorship from the top, creating leaders who will act as change agents, and by changing behaviors in frontline teams and individual employees in business units.</description>
			<author>Aguirre, DeAnne; Hyde, Paul; Neilson, Gary; Tipping, Andrew</author>
			<pubDate>Tue, 15 Jun 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000314?gko=5b6df</guid>
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			<title>Teaching New Dogs Old Tricks: What Service Business Can Learn from Manufacturing</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000323?gko=9f146</link>
			<description>Service organizations face unprecedented challenges in today's business environment.  Customers demand better service and more customized offerings.  Sales managers push for incremental evenue, improved retention, and higher service levels.  And senior management expects the virtually impossible--meaningful cost cutting at the same time as new product launches, acquisition integrations, and new market entry.</description>
			<author>Bailey, Curt; Nallicheri, Narayan</author>
			<pubDate>Tue, 15 Jun 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/43000323?gko=9f146</guid>
		</item>
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			<title>Achieving the Value of Large Scale Programs</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41903715?gko=0bc57</link>
			<description>With the continued uncertainty in global markets, the ability to bring large-scale programs to a successful conclusion has become even more critical for the survival of many Fortune 500 companies--regardless of whether they are under pressure to achieve multibillions of dollars in savings or to realize revenue synergies from an acquisition.Our experience in many large-scale transformations has taught us that things can go wrong without a dedicated, structured, and comprehensive program management approach.</description>
			<author>Lauster, Steffen M.; Ripsam, Thomas</author>
			<pubDate>Tue, 01 Jun 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41903715?gko=0bc57</guid>
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			<title>Energy Trends: New Hybrids Breaking Out of the Niche</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42100178?gko=e97eb</link>
			<description>Despite its impressive technology and surprising performance, we believe the Prius will remain largely a niche product for eco-conscious consumers.  But new automobiles being introduced across the U.S.  and Europe over the next 12 months many finally move the hybrid from a curiosity to a mainstream choice.</description>
			<author>Clyde, Andrew</author>
			<pubDate>Sat, 15 May 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42100178?gko=e97eb</guid>
		</item>
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			<title>The New CFO Agenda: Global G&amp;A Survey Insights and Implications</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901792?gko=a388f</link>
			<description>For most companies, significant challenges remain in improving the cost-effectiveness of their internal services.  As the external environment shifts for a company's core business and the marketplace for G&amp;A services, so too does the internal economy of the firm as BU customers demand increasingly customized services.  In this charged environment, G&amp;A practices are evolving rapidly and fundamentally.  This report examines both the traditional and leading-edge approaches to G&amp;A management andtheir impact on company performance.</description>
			<author>Couto, Vinay; McNeese, Cynthia; Pigorini, Paolo</author>
			<pubDate>Thu, 15 Apr 2004 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901792?gko=a388f</guid>
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			<title>The Gridiron Metamorphosis</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340537?gko=70d11</link>
			<description>The most successful strategy-based transformations follow a three-phased approach that integrates the development and implementation of the strategy/operating model with the process for driving the human and emotional elements of change.  As is the case with the coaching staff on the gridiron, the roles of the CEO and top team will change across the three phases of the transformation.Phase 1: Engaging the Top and Leading the ChangePhase 2: Cascading Down and Breaking BarriersPhase 3: Mobilizing the Base and Creating Ownership</description>
			<author>Aguirre, DeAnne; Hyde, Paul; Krings, Joerg; Neilson, Gary; Schirra, Wolfgang; Tipping, Andrew</author>
			<pubDate>Mon, 15 Mar 2004 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340537?gko=70d11</guid>
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			<title>Optimizing Internal Demand</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340410?gko=6fd05</link>
			<description>In recent years, as top-line growth has stalled, companies have had to get creative about cost reduction.  As always, they are looking first to pare expenses in internal services.  What is different is the lens they are applying; the perspective has broadened.  Instead of relying solely on supply-side tactics to cut costs (e.g., process reengineering, automation, outsourcing, offshoring), companies are now managing the demand for internal services as well, challenging both service providers and business-unit customers to make serious affordability and service level trade-offs.</description>
			<author>Couto, Vinay; Pigorini, Paolo; Saddi, Joe</author>
			<pubDate>Wed, 15 Oct 2003 00:00:00 -0500</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/42340410?gko=6fd05</guid>
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			<title>Attacking Overhead Costs from Both Sides</title>
			<link>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901876?gko=6dda0</link>
			<description>&quot;Business is flat.  I need to cut overhead costs quickly to meet my earnings forecast.  At the same time, I have to launch an even bolder round of restructuring to bring costs down 30 to 40 percent over the next three to five years.  And I need to achieve these goals without undermining the core functional capabilities needed to keep my business moving and, ultimately, achieve above-market growth.&quot; Sound familiar?  Seem impossible?</description>
			<author>Alvarez, Eduardo; Couto, Vinay; Neilson, Gary</author>
			<pubDate>Sat, 22 Feb 2003 00:00:00 -0600</pubDate>
			<guid>http://www.booz.com/global/home/what_we_think/reports_and_white_papers/ic-display/41901876?gko=6dda0</guid>
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