Organisation & Change Management

Improving organisational effectiveness is a universal challenge that crosses boundaries of geography, industries, and market sectors. The issues are familiar and formidable - results fall short of aspirations, a critical change in strategy gets mired in execution, changes that are made don’t stick, costs are too high, or merger synergies don’t meet expectations.

In today’s dynamic marketplace, companies must tackle the complexities of transformation - or they put their long-term success at risk. Achieving lasting change requires transforming the capabilities and behaviors of a large number of people throughout an organisation. But companies struggle with the complexity of the problem and defining the process that will drive the organisation to the right solution, without disrupting current operations.

Booz & Company has extensive experience helping clients move their enterprises to new operating models. Our multifunctional staff of strategy, operations, information technology, and organisation experts is uniquely qualified to work with clients to help them develop their organisational strategies and to translate those strategies to all functions of the organisation.

Areas of expertise:

• Organisation effectiveness diagnostics
• Organisation design 
• Governance 
• Shared services 
• Performance management 
• People processes 
• Cultural change 
• Enterprise resilience 
• Transformation management 
• Change management 
• Alliances and post-merger integration

Transformation in the Public Sector:

Heightened expectations...a new focus on security...shifting government-wide budget priorities...a mandate for transition to e-services. To meet current new demands, as well as those of the future, government organisations need effective planning and reengineered processes.

How can public sector organisations keep pace with the shifting landscape? Responding to the challenges of a rapidly changing environment requires optimising planning, people, processes, and technology. Agencies need to find ways to accomplish more for less, which can require radical changes in the way they do business and significant organisational buy-in.

Booz & Company uses a strategy-driven, results-oriented approach to help government clients transform their organisations. Applying best practice from government and industry, we address a full range of public management needs, helping government institutions serve their clients, modernise their infrastructures, manage their workforce and capital assets, protect critical information, and leverage e-solutions.

We help senior government decision makers clarify their top agendas, develop effective implementation strategies to mobilise the organisation, and achieve sustainable results. Through a combination of business analysis, assessment of people processes and organisational structure, communications, performance measurement, and evaluation of mission impact, Booz & Company can guide government clients through the maze of factors integral to effective change.

Areas of expertise:

• Economic and business analysis 
• Process engineering 
• Change management 
• People and performance strategy 
• Operations strategy and analysis 
• Financial planning and management 
• Channel management 
• Policy analysis and development 
• E-government strategies 
• Public key infrastructure 
• Systems engineering and integration 
• IT implementation 
• Communications outreach 
• Information strategy, development, and management 
• Capital asset management

For more information on organisation and change management services, contact Andrew Johnstone-Burt on +61 2 9321 1900 or email anzsea.enquiries@booz.com.