Who we are About Booz & Company Our leadership Our clients and our work Mission and values In the community Worldwide offices Contact us What we think What we do Industries Services Join us Careers A great place to work Opportunities Applications and interviews FAQ Alumni Alumni connections Alumni Connections and calendar of events

Press & contacts In the media/press releases Media enquiries

		Jonathan Harrison
		Sydney

Jonathan leads the customer analytics practice within the ANZSEA region. His work includes helping clients in service related industries (including telecoms, financial institutions, airlines/hotels, subscription media, and others) understand the current and lifetime profitability of each customer, and how to improve profitability on an individual customer basis. Such improvement strategies include developing highly segmented operating models for clients’ product development, sales channel, pricing, and customer service divisions.

Jonathan has over 15 years experience designing and implementing tiered operating models across a range of industries in the Australian, New Zealand, North American and European markets.